Privacy Policy

Who we are

Our website address is: We (Hydro Dip Kit) are the longest running hydrographic supplier in South Africa. We offer hydrographic dipping tanks that will suit hobbyist dippers to the supply and training to use industrial sized tanks for business who want to start out or perhaps expand on their current business offerings. Not only do we supply tanks but also the entire gamut of what it takes to run a fully stocked hydrographic business.

Our offerings include a very wide selection of paints, professional finishing coats, primers hydrographic film patterns, Film spray or activator , various consumables, DIY kits and then also professional packages that include in depth training that will allow you to successfully start your small business.

If you need any help or specific information please Conact us at 083 287 3448 email at

What rights you have over your data

You can at any time request your information to be removed from our website if you are a registered user or a customer with a registered profile. 

How long we retain your data

We do retain your personal data in order to ensure you can easily manage your registered profile, this includes the most recent shipping address you provide to us. It includes your email address you provide us when signing up or registering your profile. We normally do not delete these records until a customer or registered user requests us to delete that information. We also keep record of this information for accounting purposes. 

Who we share your data with

In order to run our store we need to be able to share your data with some Third Party providers.
To process a successful payment we need to able to securely share your data with a payment provider. On that provider is PAYFAST.
In order to ensure that transactional emails arrive safely and securely to your registered email address we use SendinBlue we also use SendinBlue for any marketing or promotional emails for those visitors signed up to receive updates. You are empowered and enabled to opt out of any marketing emails you receive from us.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

What personal data we collect and why we collect it

We do collect some individual data based on what you do on the website and you have the complete freedom to request that some data be removed. This may include personal data, such as name, email address, personal account preferences; transactional data, such as purchase information; and technical data, such as information about cookies or your current IP address. Much of the data collected is required to ensure a relatively painless experience on the website.

We do use online data analytics to record the experience visitors like you have when visiting our website and online store. This data is vital to us in developing a better overall experience for visitors like you.

Personal data is also generated from technical processes such as contact forms, comments, cookies, analytics, and third-party embeds.

By default we do not collect any sensitive personal data about visitors, and only collect the data shown on the User Profile screen from registered users. However some of your plugins may collect personal data. Our data analytics does record the device you use to visit the website. Our Security tool records your Internet address and Geographic location.


Google Analytics is the data analytics tool we use. You may read their privacy policy on what is collected and how to opt out

How we protect your data

We ensure that your browsing session and payments are securely encrypted using 2048 bit encryption on our website and 2048 bit encryption for processing payments that are PCI-DSS Level 1 Compliant.

Contact information

If you need any help or specific information please contact us at 083 287 3448  or 011 814 4242 and email at